Legal

Privacy Policy

Your trust matters. This explains what we collect, why, and the control you have over it.

Last updated: June 14, 2026

medicalcosts.co ("we," "us," "our"), operated by Scout Theory LLC, provides information and referral services connecting people with accredited medical providers abroad. We respect your privacy and only collect what we need to help you.

1. Information we collect

Information you give us

When you submit a form or email us, we collect the details you provide — typically your name, email address, phone number, general location, the procedure you're interested in, and any message or quote information you share.

Information collected automatically

Like most websites, our hosting and any analytics tools may automatically log standard technical data such as your IP address, browser type, device, referring page, and pages viewed. This helps us keep the site secure and understand what's useful.

Cookies

We use a minimal number of cookies and similar technologies for basic functionality and aggregate analytics. You can disable cookies in your browser settings; some features may work differently if you do.

2. How we use your information

3. How we share information

We do not sell your personal information. We share it only:

Independent providers. The clinics and partners we connect you with are separate businesses with their own privacy practices. Once you engage directly with a provider, their policies govern how they handle your information.

4. Data retention

We keep inquiry information only as long as needed to assist you and for reasonable record-keeping, after which we delete or anonymize it. You may request deletion at any time (see below).

5. Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you, or opt out of further contact. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. To exercise any of these, email andy@colombiamedical.co and we'll respond promptly.

6. Security

We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure. Please avoid sending sensitive medical records through web forms; we'll let you know a secure way to share anything detailed.

7. Children's privacy

This site is intended for adults and is not directed to children under 18. We do not knowingly collect information from minors.

8. International users

We operate internationally and connect users with providers in Colombia and elsewhere. Your information may be processed in the United States, Colombia, or other countries with different data-protection laws than your own.

9. Changes to this policy

We may update this policy from time to time. We'll revise the "last updated" date above, and significant changes will be reflected here.

10. Contact us

Questions about your privacy? Email andy@colombiamedical.co or use our contact form.